At Furnace Repair Pros, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. We are committed to protecting the confidentiality and security of the information you provide to us. Please take a moment to familiarize yourself with our practices regarding your personal data and how we handle it.

1. Information We Collect

We may collect personal information from you when you visit our website, fill out a contact form, request a quote, or communicate with us via email or phone. The types of personal information we may collect include:

  • Name, address, and contact details (such as phone number and email address)
  • Property information related to the Furnace Repair services you require
  • Any other information voluntarily provided by you in the course of communication or business transactions

2. Use of Personal Information

We use the personal information we collect for the following purposes:

  • To respond to your inquiries and provide the requested services
  • To communicate with you regarding your Furnace Repair needs and any related updates
  • To improve our website, services, and customer experience
  • To send promotional materials, offers, or newsletters, if you have opted to receive them
  • To comply with legal obligations and resolve disputes

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • To trusted business partners and service providers who assist us in delivering our services (e.g., subcontractors, technicians)
  • To comply with legal requirements, such as responding to subpoenas or court orders
  • To protect our rights, property, or safety, or that of others

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. However, please be aware that no transmission or storage method over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect certain information about your interactions with our site. You have the option to control or disable cookies through your browser settings, but doing so may impact certain features and functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those third parties before providing any personal information.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18 years of age. If we become aware that we have collected personal information from an individual under the age of 18, we will take steps to promptly delete such information.

8. Your Rights

You have the right to access, update, correct, and delete your personal information held by us. If you would like to exercise any of these rights, please contact us using the information provided below.

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. Any updates or changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: [email protected]

By using our website or engaging with our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.